Hello there!
We're sorry you've encountered an issue, but don't worry - we're here to help! To ensure we can assist you quickly and get you back to enjoying the game, please provide us with a bit more information. Feel free to include the following details:
- 1. Description of the Issue:
- What exactly happened? Any specific error messages?
- 2. Device Information:
- What device are you using? (e.g., iPhone 14, Samsung Galaxy S23, Android, Browser etc.)
- If you're on a computer, specify the operating system (e.g., Windows 10, Windows 11, macOS).
- 3. App Version:
- Check the app version in your settings.
- 4. Steps to Reproduce (if possible):
- Can you recreate the issue? If so, what steps lead to the problem?
- 5. Screenshots (if applicable):
- A picture is worth a thousand words. If you can, snap a screenshot of the issue.
Once you've gathered this information, please send it to support@pathuku.com.
Thank you for your patience and cooperation. We're committed to resolving this swiftly and ensuring you have the best gaming experience!
Best regards,
Pathuku Team